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How to File a RERA Complaint Against the Builder?

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Real Estate Regulatory Authority Act or RERA Act was formulated to promote transparency and to eliminate problems that recur in the real estate sector. Nonetheless, homebuyers must be aware of how to raise a complaint against a builder as per RERA guidelines to resolve the issues at the earliest and without much hassle.

Typically, by following these steps, one can easily file a complaint under RERA Act in India.

Step 1 - Visit RERA’s official website.

Step 2 - Navigate to the Complaint Registration page.

Step 3 - Click on the ‘Complaint Registration’ link.

Step 4 - Enter details like - name, address, contact and project details to file the complaint.

The complaint form will be filed once these steps are completed. Homebuyers are required to pay a sum of Rs.1000 to file the complaint. Notably, they will be required to pay Rs.5000 if a complaint is filed before an adjudicating officer.

Homebuyers can complete the payment transaction online as well to complete the process of raising a complaint seamlessly. Having a fair idea as to how to submit a complaint, individuals who had availed a home loan to purchase a property can prevent any fraud or loss during ownership.

Notably, to raise a complaint under RERA, these following conditions must exist.

  • There is a delay in possession of the property.
  • In case of being misled by false advertisement.
  • If a builder demands more than 10% of the property’s cost as advance payment before the sale agreement is signed.
  • In case the property in question is improperly registered.
  • There are structural defects, and the project details are not uploaded on RERA’s site.

Homebuyers should check RERA website for a complete guide to understand RERA Act in India. It will help understand all the required information.